Refund Policy

At Pixora Vault, we aim to deliver high-quality digital products and a smooth customer experience. Please review our refund policy before making a purchase.

For any assistance, contact us at: support@pixoravault.com

1. Digital Products Only

All products available on Pixora Vault are digital website templates and design assets.

  • No physical items are shipped
  • All purchases are delivered electronically after payment

2. 14-Day Refund Policy

We offer a 14-day money-back guarantee on all purchases.

  • You can request a full refund within 14 days of purchase
  • No justification is required
  • Simply contact us with your order details

After 14 days, all purchases are final and non-refundable

3. How to Request a Refund

To request a refund, please contact us with your order details:
Email: support@pixoravault.com

4. Refund Processing

Once approved:

  • Refunds are issued to the original payment method
  • Processing time may take 5–10 business days depending on your provider
  • You will receive a confirmation email after completion

5. Contact Us

If you have any questions or need help, feel free to reach out:
Email:  support@pixoravault.com